Refund policy
We take great pride in offering a selection of premium roasted coffee beans. Each order is roasted with meticulous care to ensure optimal quality and flavor. Given the perishable nature of our products, we maintain a policy where we cannot accept returns. This policy ensures the highest standards of quality and safety for all our customers.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.